On Friday, a tour bus traveling from Niagara Falls to New York City crashed near Pembroke on the New York State Thruway, killing five people and injuring dozens more. The bus lost control shortly before the Pembroke exit, leading to a violent rollover.
Passengers described a terrifying moment as windows shattered and some were thrown from the bus. Trooper James O’Callaghan confirmed multiple fatalities, injuries, and people trapped inside, with first responders rushing to assist.
The bus veered into the median, then swung sharply and landed in a ditch. The driver survived and showed no signs of impairment. Investigators have ruled out mechanical failure, though the exact cause remains unclear.
Among the 54 passengers were people of diverse ages and backgrounds—including many from India, China, and the Philippines—so translators were brought in to communicate with survivors.
The emergency response included numerous ambulances and six helicopters to transport patients. Mercy Flight sent all of its helicopters to help.
By mid-afternoon, Erie County Medical Center treated several patients, some severely injured, while various hospitals across the region received others, including children in serious condition.
Hospitals praised the rapid and coordinated emergency care, noting regular preparations for such crises.
The New York State Thruway Authority closed the roadway for investigation, causing heavy traffic delays and urging detours.
Governor Kathy Hochul was briefed and announced cooperation between state and local agencies to support those affected.
The Red Cross set up a Family Assistance Center in Buffalo with support resources and a hotline for families.
State police have asked anyone with information or recordings to come forward to assist the ongoing investigation.
With no impairment or mechanical issues detected, the search for the cause continues. The crash has been a tragic event for the community, with combined efforts focusing on care and support.
